Nice to meet you –
I’m Chao 👋

I create a comfortable space for users to open up, allowing me to uncover deeper insights that might otherwise go unspoken. Through empathy and thoughtful questioning, I guide users to share their real challenges, ensuring research findings are authentic and actionable.

“Chao has a way of making users feel at ease, leading to richer and more insightful conversations.” – Researcher @Flikshop

I bridge communication gaps through clear storytelling, visuals, and structured documentation, making complex ideas accessible to designers, developers, and stakeholders alike. Whether it’s a wireframe, a pitch, or a workshop, I ensure everyone is aligned and confident in the design direction.🎨

“Chao consistently demonstrated a remarkable ability to transform complex ideas into visually engaging and user-friendly designs.” Analytics Manager @UMaryland ATEX

I go beyond aesthetics and usability by ensuring my designs align with both user needs and business impact. I think holistically about scalability, constraints, and long-term value, ensuring every design decision is intentional and well-informed.

“Chao doesn’t just design features—he thinks through the ‘why’ and ‘how’ to create real impact.” – CEO @Flikshop